New audits
For your first audit, the auditor calculates the volume and percentage of water that does not return to the wastewater network.
Gathering this data could continue for up to a year. If it is a long process, we may determine an interim percentage and use this for your monthly charges.
When we have all the required information, we will calculate:
-
a final percentage once we have all the data
-
a final balancing of charges, if required, but only from the date of application.
Reviews
For future reviews of the wastewater percentage, we will continue to use the current audited percentage until we have calculated a reviewed, final percentage.