Mō mātou
About us
Learn about our organisation and how we supply Auckland’s people with safe drinking water and reliable wastewater services.
Read the latest press releases and updates
Download the annual report, newsletters, water quality reports, water-saving guides.
Understand what you can expect from us, how to help us maintain great service standards and how our contract works.
Having access to clean and safe drinking water is essential for your everyday living. We’re proud to supply Auckland’s water and take every care to make sure it’s reliable and healthy.
Learn what water meters are used for, about the types of meter and answers to common questions.
Discover our ongoing infrastructure projects, find out if there are issues impacting our water and wastewater services, and learn about our long-term planning efforts.
We provide water services to 1.7 million Aucklanders
Aucklanders rely on clean drinking water and dependable wastewater services for their daily lives, both at home and at work.
What we do
We take pride in delivering great services while looking after our environment, allowing our city to grow and thrive.
Water collection, treatment and monitoring
Your water comes from a mix of sources. We carefully treat and monitor the water to make sure it’s safe and reliable.
Wastewater
Every day we collect and treat millions of litres of wastewater, ensuring it can be released safely into the environment
Caring for people and the environment
Looking after our environment, responding to climate change and supporting our local communities helps ensure Auckland’s people have access to clean and healthy water now and in the future.
Sustainability and community
We aim to help communities and the environment with our work, through activities like replanting waterways and helping native fish and eels continue their migration process.
Mana whenua
We know there are better social outcomes from our projects when we involve communities and mana whenua, so consulting with stakeholders is a key part of all projects we start.
Learn about our organisation and how you can get involved
Our organisation
We’re governed by our board and executive team to deliver great water services for Auckland's people. Learn more about how we’re run, funded and our guiding legislation.
Careers
Working with us can really make an impact - looking after the environment, helping Aucklanders stay healthy and providing essential water services to local communities.
Related content
Help and support
Let us point you in the right direction for some common tasks.
Who is responsible
Knowing your responsibilities for things like bill payments and potential repairs is crucial.
Why is water so important
Water – our taonga, our treasure. It permeates our lives and sustains our land as it journeys through this beautiful place. Discover the never-ending story of Auckland’s water.