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What’s going on?

Stay on the pulse with news and updates, and info on our projects across Auckland.

Watercare project manager Sophia Chan and programme delivery manager Dave Kennerley at the Clarks Beach Wastewater Treatment Plant upgrade site

First milestone passed for Clarks Beach Wastewater Treatment Plant upgrade

The upgrade involves the commissioning of a new ultra-filtration unit.

The crew carrying out the Pegasus install to improve our water networks

Latest newsletter

Check out our Tapped In newsletter to learn about how we're investing in Auckland's water network.

How can we help?

Information and support to help you manage your water accounts.

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Who is responsible?

As a landlord or property manager, knowing your responsibilities for things like bill payments and potential repairs is crucial. We’re here to help you understand your obligations so you can plan next steps with confidence.

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Pay a fixed annual charge

We normally bill monthly, but you can also pay a fixed annual charge and simplify the bill for you and your tenant.

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Webinar about our online services

Theresa takes you through the changes we've made to our online offerings and how they can make your life easier.

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Resources for Mandarin speakers

Access our translated resources to help manage your account.

Practical advice

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How to find and read your meter

Know where your water meter is so you and your tenant can track water usage, detect a leak, or take a meter reading.  

Photo of a man kneeling next to his open meter box, with a woman standing on the driveway.

How to check for leaks

Learn how to check for water leaks to protect your property and save your tenants from receiving big water bills.

Photo of a woman and man washing and drying dishes at their kitchen sink.

How to prevent blockages and overflows

Preventing blockages and overflows is easy when you and your tenants know what to look out for on your property.