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Find out moreWhat’s going on?
Stay on the pulse with news and updates, and info on our projects across Auckland.
Price change
Our water and wastewater prices changed on 1 July. Understand what this means for you.
Latest newsletter
Check out our newsletter, Tapped In, to learn about how we're making Auckland's water supply more resilient.
How can we help?
Information and support to help you manage your water accounts.
Who is responsible?
As a landlord or property manager, knowing your responsibilities for things like bill payments and potential repairs is crucial. We’re here to help you understand your obligations so you can plan next steps with confidence.
Who is responsible for pipes?
Ownership of water and wastewater pipes passes from Watercare to the owner of the property at the point of supply. Here’s how to pinpoint where that is on your property.
Pay a fixed annual charge
We normally bill monthly, but you can also pay a fixed annual charge and simplify the bill for you and your tenant.
Practical advice
How to find and read your meter
Know where your water meter is so you and your tenant can track water usage, detect a leak, or take a meter reading.
How to check for leaks
Learn how to check for water leaks to protect your property and save your tenants from receiving big water bills.
How to prevent blockages and overflows
Preventing blockages and overflows is easy when you and your tenants know what to look out for on your property.