Tiakina ō rawa whenua mā runga ipurangi
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Find out moreWhat’s going on?
Stay on the pulse with news and updates, and info on our projects across Auckland.
Our $13.8 billion plan to ensure reliable water services
We will deliver more than 1000 projects over the next 10 years, including two mega-programmes of work valued at over $1 billion.
Driest March in 15 years for Auckland’s dam catchments
We’re asking everyone to be mindful of their water use, particularly outdoors.
Latest newsletter
Check out our Tapped In newsletter to see how service reliability is at the heart of our 10-year plan.
How can we help?
Information and support to help you manage your water accounts.
Who is responsible?
As a landlord or property manager, knowing your responsibilities for things like bill payments and potential repairs is crucial. We’re here to help you understand your obligations so you can plan next steps with confidence.
Pay a fixed annual charge
We normally bill monthly, but you can also pay a fixed annual charge and simplify the bill for you and your tenant.
Webinar about our online services
Theresa takes you through the changes we've made to our online offerings and how they can make your life easier.
Resources for Mandarin speakers
Access our translated resources to help manage your account.
Practical advice
How to find and read your meter
Know where your water meter is so you and your tenant can track water usage, detect a leak, or take a meter reading.
How to check for leaks
Learn how to check for water leaks to protect your property and save your tenants from receiving big water bills.
How to prevent blockages and overflows
Preventing blockages and overflows is easy when you and your tenants know what to look out for on your property.