Explore our frequently asked questions about water supply, treating water, water meters, the leak allowance, and more.

Explore our frequently asked questions about wastewater, including collection and treatment.

Frequently asked questions about faults and outages in our network.

Frequently asked questions for residential customers.

Frequently asked questions for business customers.

Frequently asked questions for landlords, property managers and tenants.

Frequently asked questions about MyAccount, paying bills, charges and more.

Frequently asked questions about building and developing, including compliance statements and the Infrastructure Growth Charge.

Frequently asked questions about the Watercare mobile app.