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Trade waste
Learn about your responsibilities to manage and monitor liquid waste from your business.
Check your classification
Find out if your trade waste is classified as low risk or if you need a trade waste agreement.
Apply for a trade waste agreement
Find out how to apply for a trade waste agreement and how to prepare your management plan
Monitor your trade waste
Under your trade waste agreement, you will need to monitor and test your trade waste discharge.
What is trade waste?
Trade waste is commercial and industrial liquid waste discharged into our wastewater network for treatment. Compared to residential wastewater, trade waste has more associated risks. That’s why it’s important we work together to manage it properly to prevent:
- sewer blockages or overflows
- damage to the wastewater system
- health hazards for people
- harm to the environment.
Trade waste is regulated by the Auckland Trade Waste Bylaw 2013 and the Trade Waste Control 2019.
Trade waste charges
Trade waste charges
We charge for trade waste services in two main ways.
Commercial wastewater charges
Our commercial wastewater tariffs cover the cost of carrying, treating and disposing of trade waste.
Compliance related charges
Additional charges cover the cost of our monitoring programme, which ensures you’re complying with the bylaw.
If you are a commercial customer with increasing demand for our water and wastewater services, you may need to pay an infrastructure growth charge.
Frequently asked questions
Frequently asked questions
Not sure if you’re producing trade waste? To discuss your trade or business processes and risk level, contact us on (09) 539 7655 or email [email protected]
To discuss your trade or business processes and risk level, contact us on (09) 539 7655 or email [email protected]
What if I have a dispute? We aim to provide the highest standard of service at all times. However, if you are dissatisfied with a trade waste matter, you can contact us to make a complaint on phone (09) 442 2222.
We aim to provide the highest standard of service at all times. However, if you are dissatisfied with a trade waste matter, you can contact us to make a complaint on phone (09) 442 2222.
Trade waste resources