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Find out moreWhat’s going on?
Stay on the pulse with news and updates, and info on our projects across Auckland.
Tunnelling towards cleaner waterways
Our team is more than 3/4 of the way through building the 16.2-kilometre Central Interceptor wastewater tunnel deep beneath Auckland.
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Check out our Tapped In newsletter to learn about how we're investing in Auckland's water and wastewater networks.
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Priority assistance
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Higher bill than usual
A higher than usual spike in your water bill can come as a surprise, and you’ll want to know what’s caused it. Follow our step-by-step guide to explore possible causes.
Resources for Mandarin speakers
Access our translated resources to help manage your account.
All about water
How to check for leaks
Learn how to check for a leak on your property. If you have a leak and you don't fix it, it could result in a much bigger water bill and water damage to your property.
Saving water at home
Take charge! Save on your water bill and help to reduce how much water you use, with these handy tips on using less water in your kitchen, bathroom and laundry.
How to prevent blockages and overflows
We all love Auckland’s beaches, parks and neighbourhoods. But sometimes wastewater can overflow from private drains and public manholes onto land and into waterways. We can all play a role in preventing overflows.