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Find out moreWhat’s going on?
Stay on the pulse with news and updates, and info on our projects across Auckland.
![Our Central Interceptor team deep underground after the tunnel boring machine broke through into the Western Springs shaft](https://promising-sparkle-d7f0c0cfc9.media.strapiapp.com/central_interceptor_western_springs_tile_81abe6f6d1.png)
Tunnelling towards cleaner waterways
Our team is more than 3/4 of the way through building the 16.2-kilometre Central Interceptor wastewater tunnel deep beneath Auckland.
![The crew carrying out the Pegasus install to improve our water networks](https://promising-sparkle-d7f0c0cfc9.media.strapiapp.com/pegasus_install_1920x1080_b7d1145270.png)
Latest newsletter
Check out our Tapped In newsletter to learn about how we're investing in Auckland's water network.
How can we help?
Information and support to help you manage your account.
![image for Priority assistance](https://promising-sparkle-d7f0c0cfc9.media.strapiapp.com/Priority_assistance_43f850d6cf.jpg)
Priority assistance
If you or a loved one is sight or hearing impaired, has health or medical issues, or requires a translator, we can offer free, practical support.
![image for Higher bill than usual](https://promising-sparkle-d7f0c0cfc9.media.strapiapp.com/ZOR_Wai_Tamaki_Ki_Te_Hiku_5691_f4d232475c.jpg)
Higher bill than usual
A higher than usual spike in your water bill can come as a surprise, and you’ll want to know what’s caused it. Follow our step-by-step guide to explore possible causes.
![graphic with words in mandarin saying information on managing your account for mandarin speakers](https://promising-sparkle-d7f0c0cfc9.media.strapiapp.com/Mandarin_speakersaccessibilty_10390f72d9.jpg)
Resources for Mandarin speakers
Access our translated resources to help manage your account.
All about water
![Photo of a man kneeling next to his open meter box, with a woman standing on the driveway.](https://promising-sparkle-d7f0c0cfc9.media.strapiapp.com/leak_D9_A1177_dad2830346.jpg)
How to check for leaks
Learn how to check for a leak on your property. If you have a leak and you don't fix it, it could result in a much bigger water bill and water damage to your property.
![Photo of two young boys brushing their teeth.](https://promising-sparkle-d7f0c0cfc9.media.strapiapp.com/ZOR_Wai_Tamaki_Ki_Te_Hiku_4965_24c0496d1d.jpg)
Saving water at home
Take charge! Save on your water bill and help to reduce how much water you use, with these handy tips on using less water in your kitchen, bathroom and laundry.
![Photo of a woman and man washing and drying dishes at their kitchen sink.](https://promising-sparkle-d7f0c0cfc9.media.strapiapp.com/ZOR_Wai_Tamaki_Ki_Te_Hiku_3545_fee8e1d7e8.jpg)
How to prevent blockages and overflows
We all love Auckland’s beaches, parks and neighbourhoods. But sometimes wastewater can overflow from private drains and public manholes onto land and into waterways. We can all play a role in preventing overflows.