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Fees and charges
View the service charges for your project.
Our water and wastewater prices changed on 1 July 2024.
Building and developingPlanning, design and consents
At this stage you may want to meet with us to discuss any issues about your project. View charges: Application processing and site inspections
Construction of developments
During construction, we may inspect your site to ensure you are working to the approved design. View charges: Application processing and site inspections
Asset acceptance, connecting new pipes, vesting
Planning, design and consents
At this stage you may want to meet with us to discuss any issues about your project. View charges: Application processing and site inspections
Construction of developments
During construction, we may inspect your site to ensure you are working to the approved design. View charges: Application processing and site inspections
Asset acceptance, connecting new pipes, vesting
Working near our assetsIf you plan to build or dig within 2 metres of our water or wastewater pipes, you need to apply for Works Over approval.
For the charges see Application processing and site inspections
Learn more: Working near or over our assets
If you plan to build or dig within 2 metres of our water or wastewater pipes, you need to apply for Works Over approval.
For the charges see Application processing and site inspections
Learn more: Working near or over our assets
Connecting your propertyBefore we can connect your pipes to our networks we must receive full payment of the invoice.
Water
The standard charges relating to water connections include:
- application processing
- technical assessment
- installing, moving or disconnecting a water meter.
Wastewater
The standard charges relating to water connections include:
- application processing
- technical assessment
- installing a boundary kit (if needed)
- disconnecting.
Additional charges may apply, depending on the site. Non-standard charges may apply for: a road crossing, traffic management, arborists and other services, or hindrance by above-ground structures.
Before we can connect your pipes to our networks we must receive full payment of the invoice.
Water
The standard charges relating to water connections include:
- application processing
- technical assessment
- installing, moving or disconnecting a water meter.
Wastewater
The standard charges relating to water connections include:
- application processing
- technical assessment
- installing a boundary kit (if needed)
- disconnecting.
Additional charges may apply, depending on the site. Non-standard charges may apply for: a road crossing, traffic management, arborists and other services, or hindrance by above-ground structures.
Infrastructure growth charge (IGC)The IGC is a contribution towards our bulk infrastructure, to cater for customers who increase their demand on our services.
Examples include:
- connecting a new property to our network
- connecting a new dwelling on an existing property
- increasing water use for a commercial property.
If the dwelling is 65 sqm or less, you may be eligible for a reduced rate.
Learn more: Infrastructure Growth Charge (IGC)
The IGC is a contribution towards our bulk infrastructure, to cater for customers who increase their demand on our services.
Examples include:
- connecting a new property to our network
- connecting a new dwelling on an existing property
- increasing water use for a commercial property.
If the dwelling is 65 sqm or less, you may be eligible for a reduced rate.
Learn more: Infrastructure Growth Charge (IGC)