Te putunga wai nunui
Bulk water supply
If you're a tanker operator, learn about how you can use our tanker filling stations
We have 12 tanker filling stations across Auckland
Tanker operators use these stations to get access to bulk water supplies for their customers. When you have a signed contract with us, you can access the stations with a swipe key. This level of security ensures the safety of our water supply, and accurate billing of your water use.
Finding a tanker filling station
Finding a tanker filling station
Stations in Rodney- Silverdale: 3 Bluegum Avenue (drinking water use only)
- Wellsford: 103 Centennial Park Road
- Warkworth: 6 Brown Road
- Helensville: 37 Mill Road
- Peter Snell Village: Opposite 1191 Whangaparaoa Road
- Whangaparaoa: 651 Whangaparaoa Road
- Huapai: 391 Main Road
- Silverdale: 3 Bluegum Avenue (drinking water use only)
- Wellsford: 103 Centennial Park Road
- Warkworth: 6 Brown Road
- Helensville: 37 Mill Road
- Peter Snell Village: Opposite 1191 Whangaparaoa Road
- Whangaparaoa: 651 Whangaparaoa Road
- Huapai: 391 Main Road
Stations in Waitākere- Massey: 7-9 Westgate Drive
- Massey: 7-9 Westgate Drive
Stations in North Shore- Albany: 21-31 Oteha Valley Road Extension (2 pumps)
- Paremoremo: 31 Attwood Road
- Albany: 21-31 Oteha Valley Road Extension (2 pumps)
- Paremoremo: 31 Attwood Road
Stations in Franklin- Pukekohe: 45-47 Johns Street
- Pukekohe: 45-47 Johns Street
Stations in Manukau- Otara: Jarvis Way
- Otara: Jarvis Way
Frequently asked questions
Frequently asked questions
What does it cost to use a filling station?There is a $1097 bond, and a fixed annual charge. View current charges.
Monthly billing
When you are using the filling station we will bill you monthly. The volume rate per kL is $4.99+GST.
There is a $1097 bond, and a fixed annual charge. View current charges.
Monthly billing
When you are using the filling station we will bill you monthly. The volume rate per kL is $4.99+GST.
Can I apply for more swipe keys?Yes. We review requests for keys on a case by case basis. A charge of $25 per key applies.
Yes. We review requests for keys on a case by case basis. A charge of $25 per key applies.
What if I lose a key?Let us know and we will send you a new key. There is a $25 fee to pay before we send the key.
Let us know and we will send you a new key. There is a $25 fee to pay before we send the key.
What if the key doesn’t work?If a key becomes faulty you must to send it to us. We will replace faulty keys at no cost to you.
If a key becomes faulty you must to send it to us. We will replace faulty keys at no cost to you.
Why is the filling station closed/without water?In an emergency, we may need to shut down a station. We reserve the right to do this without notice. A common reason is when extreme demand puts pressure on the water supply near the station. If there is an unexpected closure we will alert contractors by text message.
In an emergency, we may need to shut down a station. We reserve the right to do this without notice. A common reason is when extreme demand puts pressure on the water supply near the station. If there is an unexpected closure we will alert contractors by text message.
Who do I contact if I have a question?Email [email protected] or phone 09 539 7699 ext 7699.
Email [email protected] or phone 09 539 7699 ext 7699.
Bond refund formIf you are closing your account and wish to claim back your bond, please click here.
If you are closing your account and wish to claim back your bond, please click here.
Best practice guidelines under Taumata ArowaiYou must only take water from our network via our tanker filling stations. When you are at the filling station, you must ensure that both our connection point and water carrier connection point are visibly clean during loading.
Use a clean cloth to wipe any visible matter on our connection and water carrier connection points.
We also recommend that water carriers carry a 1% sodium hypochlorite solution to spray our connection point and water carrier connection every time before loading water.
Taumata Arowai has provided answers to a range of frequently asked questions for water carriers on its website, please click here to view them.
You must only take water from our network via our tanker filling stations. When you are at the filling station, you must ensure that both our connection point and water carrier connection point are visibly clean during loading.
Use a clean cloth to wipe any visible matter on our connection and water carrier connection points.
We also recommend that water carriers carry a 1% sodium hypochlorite solution to spray our connection point and water carrier connection every time before loading water.
Taumata Arowai has provided answers to a range of frequently asked questions for water carriers on its website, please click here to view them.